Frequently Asked Questions
Why is The Diplomat introducing a paywall?
The Diplomat provides comprehensive coverage of diplomacy, politics, security and society
in Asia and the Pacific region. We are asking our most frequent visitors to consider
contributing
to The Diplomat so that we can continue and expand this coverage.
How does it work?
We are introducing what is known as a metered paywall. Specifically, you will be able to read 5
articles each month entirely free of charge. After that point, you will be prompted to sign up
for a
Diplomat account and full access.
What does it offer?
In addition to full access to The Diplomat's website, your "Diplomat
All-Access" subscription will automatically subscribe you to The
Diplomat's
magazine, which offers additional exclusive content available only to subscribers, including
some of our
best long-form pieces.
It also offers access to the magazine’s archives.
What other subscription types are there?
Apart from the "Diplomat All-Access" subscription, we offer a "Diplomat Magazine" subscription,
which
gives
you a 12-month subscription to The Diplomat’s magazine, which can be read online or on a
mobile
device via an app. You can also purchase a single issue of the magazine.
What is The Diplomat magazine?
Each month, our team puts together a digital magazine that includes four long-form lead features
that
are available only in the magazine, more than a dozen other exclusive articles on every aspect
of Asia
and the Pacific, and a curated selection of the very best of thediplomat.com for that month.
This is
premium content available only to subscribers, and with a Diplomat account you will be able to
read it
on the website or on your choice of mobile device.
I’m already a subscriber to the magazine, what should I do?
As a magazine subscriber, you may wish to consider upgrading to an Diplomat All-Access account,
giving you full access to the website and access to the magazine’s archive.
I’m a subscriber to the magazine, but don’t visit the website that often. Should I still get a
Diplomat
account?
Yes, it is worth doing because it allows you to read the magazine on the website and on multiple
devices. If you have already subscribed to the magazine through Apple iTunes, Google Play, or
Amazon,
you can sign up for a Diplomat account free of charge to enjoy that flexibility. Should you
wish to upgrade to an Diplomat All-Access subscription, you can do this at any time.
I purchased a subscription. Now what?
If you purchased a Diplomat All-Access or Diplomat Magazine subscription on this website, you
will have
created a Diplomat account at the time of purchase. Log in with your Diplomat account email and
password. You will be able to read The Diplomat magazine here.
If you have Diplomat All-Access you will
also have full access to the website and to the magazine archives.
If you purchased a subscription to the Diplomat Magazine via iTunes, Google Play or Amazon you
can take
advantage of your subscription online by creating a Diplomat account or logging in to an
existing
account. To activate your subscription, you must log in or create your account on the iPhone or
iPad
that you used to purchase your subscription.
Within the Diplomat app, go to the app settings and tap Diplomat Account. The Activate Diplomat
Account
option will only be available on the device you used to purchase your subscription via iTunes.
If you’re still having issues, please here.
Why should I create a Diplomat account?
We allow users to purchase a subscription to The Diplomat magazine via
iTunes, Google Play and
Amazon. However, when you purchase a subscription through these services your subscription
information is tied to the account you have with that service (for instance, your Apple ID). To
read
The Diplomat magazine online or on other devices, you need to
associate
your subscription with a
Diplomat account. This needs to be done on the same device that you used to purchase your
subscription.
Is there a difference between a subscription purchased via iTunes/Google
Play/Amazon
and a subscription purchased on The Diplomat website?
The subscriptions we offer on iTunes, Google Play and Amazon are presently for The Diplomat magazine
only (called Diplomat Magazine subscriptions). They also allow you to read the magazine only on
the
device where you purchased the subscription, unless you create a Diplomat account (see above).
Once
you have created a Diplomat account and logged in, then a Diplomat Magazine subscription
purchased
on iTunes, Google Play or Amazon is the same as a Diplomat Magazine subscription purchased on The Diplomat website.
If you want the Diplomat All-Access subscription, which offers both access to the magazine and
full
access to the website, you will need to purchase it on The Diplomat
website.
